CHECK IN / CHECK OUT

+ Check-in instructions

1. Finding the house

Address is 555 Grand St, in Saugatuck, MI. It is on the intersection of Francis St. and Grand St. near Saugatuck High School.

2. Check-in time

Check-in time is 4pm ET. NO EARLY CHECK-INS, unless approved by the Homeowner, in writing, in advance.

3. Key

The key is in a lockbox that is on a column, facing the main front door. The code is XXXX (to be provided separately). This code changes regularly and is provided a couple days prior to check-in. If you leave the house, please lock the house and store the key in the lockbox.

4. Wi-Fi

The wi-fi network name is 555GRAND; The password is 555grand (lowercase)

5. Parking

A maximum of SIX vehicles can be parked on the property – two inside the garage, two on the driveway outside the garage, and two in the circular driveway. The code to the garage door is the same as the lockbox code. Please do not block the sidewalk.
NO STREET PARKING is allowed. If you have more than six cars, or have day guests, please use the public lot at the high school tennis courts, which is 1 block from the property. Cars that are street parked may be ticketed or towed.

6. Welcome Book

A printed version of this Welcome Book is available at the house on the kitchen counter. Please look through this carefully, before reaching out with specific questions. We tried to anticipate and answer as many questions in advance as possible.

7. Reporting any issues

If there are any issues related to the house, please report them to the local property manager, Colleen (cell: 269-857-2981) within 24 hours after check-in.

8. Central heating and cooling

We have “smart” thermostats: set to 72-73 degrees in the summer, and 70 degrees in the winter.

In the summer, the lower level stays consistently below 70 degrees. Due to this, the lower level thermostat should stay off. It SHOULD NOT be turned to heat in the summer. Those in your group that prefer cool temperatures, are going to be more comfortable in the lower level.

You may adjust the thermostats, but please do not set the thermostat below 70 degrees in the summer, or above 72 degrees in the winter. Also do not set main level/upper level thermostats to COOL and lower level to HEAT, or vice versa. If these occur, the thermostat(s) may lock out.

Please keep the exterior doors & windows closed while the central heating & cooling is in operation.

During the summer, if you find it hard to keep the temperatures in the 72 degree range in the upper levels, you may need to close all the blinds and curtains during the day. This will help the A/C, especially during hot days, when the heat index is 80 degrees and above.

9. Linens, paper towels and toilet paper

The house includes fresh linens for the beds, and one bath towel per guest. There are extra towels and linens in the laundry room. If you need more towels, linens, or can’t find the extra linens, please contact the local property manager. Also, we have included at least one roll of toilet paper in each bathroom and paper towels to get you started.

10. Things to do in Saugatuck/Douglas

For information on Things to Do in Saugatuck/Douglas, see our website here. There will be more information in the Welcome Book.

+ Welcome Letter from the Homeowners

Welcome! We hope you have arrived safely and had no trouble finding our home.

We know you must be ready to relax and start your vacation, and we want you to make yourself at home right way. We ask all guests to go through the home and report any dissatisfaction within the first 24 hours to us or our local property manager.

We also encourage you to look through this Welcome Manual carefully, we tried to anticipate and answer as many questions in advance as we could.

The local property manager, Colleen, can be reached at (269) 857-2981

The owner, Alex D. can be reached at alex@saugatuckvacationrentals.com (this is the fastest way to contact the Homeowner)

You will find a binder with this printed Welcome Book on the kitchen counter..

Should you have any other questions during your stay, feel free to contact us. We also have a guestbook, which we encourage you to browse thorough and add your entry as well.

We hope you enjoy your stay and visit us again in the future. If you would like to book your next trip direct with us, and avoid the fees associated with the online travel agencies, please reach out directly to us.

Best,

Alex D. www.SaugatuckVacationRentals.com

+ Good Neighbor Memo

Welcome to our Neighborhood,

We hope you enjoy staying here as much as we do. This neighborhood offers many great things including diversity in age and lifestyle. We have young families with small children, older adults that have lived here for more than 20 years, and young adults who are attending school. The neighbors here take pride in their homes and are comfortable looking out for one another and helping when needed.

• Drive the residential speed limit of 25 mph

Please take note that there are small children in the neighborhood

• Practice courtesy when parking

The primary parking area is the garage and driveway of the house. Please take care not to block driveways, obstruct the sidewalk or park facing the wrong direction. There is additional public parking less than one block away, on Wall St. and Main St.

• No smoking inside the house

When smoking outside, please properly dispose of cigarette and cigar butts

• Reasonable noise

Our neighbors have differing needs. Please be respectful to all neighbors by keeping loud noise to a minimum, particularly after 10pm.

Thank you for your consideration!

+ Check-out instructions

1. Check out time

Check out time is 10am, ET. NO LATE CHECK-OUTS, unless approved by Homeowner, in writing, in advance.

Late check-outs without prior approval may result in a charge of $100 per hour, from the security deposit.

Please allow yourself enough time to complete the tasks below prior to check out.

2. Dishes

Please wash all the dishes, and put them back into their place. Cabinets are labeled accordingly. Dishwasher pods are provided.

3. Trash

Large rollaway trash containers are located in the garage. The black one is for trash, and the blue one is for recycling.

Trash pickup is on every Monday around noon. If you are checking out Sunday, please take out the trash containers to the curb before you leave.

Recycling pickup is once a month. The schedule for this is in the Welcome Book and/or posted near the recycling container.

There are separate bins in the kitchen for trash and recycling. Please follow the guidelines on what is recyclabe - these are in the Welcome Book and also posted near the recycling bin. Trash bags are provided for recycling, but the city requires that the recyclables be loose when put into the blue bin.

4. Clearing the fridge

Please dispose of all perishable items in the fridge before you leave. It is OK to leave condiments or supplies (e.g. extra paper towels, aluminum foil) for the next guest.

5. Linens and towels

Please do not make the beds that were used during your stay.

6. Turning off lights

Please turn off ALL lights before leaving the house.

7. Locking the house and returning the key

Please lock the house before leaving, including the front door, all three doors on the back of the house, garage door, and garage side door. Place the key back in the lockbox, and lock the lockbox.

8. Damage

If there was any damage to the property during the stay, please report it to the manager/owner before you leave.

+ Rental Rules - from rental agreement

1. Smoking is allowed outside only.
2. Pets are NOT allowed of any kind. Several of our regular guests has severe allergies.
3. Overnight guests: People other than the Guest and Guests set forth in this Agreement as occupants may not stay overnight in the Property. Any other person on the Property is the sole responsibility of Guest.
4. Furniture: Guest and the Guests shall keep the property and all furniture in good order and use it only for their intended use. If furniture is moved, it shall be returned to its original place prior to vacating the property. In the event the property or any furnishing is found not to be in good order, Guest shall contact property manager immediately.
5. Appliances: Guest and Guests and any visitors shall only use appliances for their intended uses
6. Parking: Parking is limited to 5 vehicle(s). Two vehicles are to be parked inside the garage. Additional vehicles can park on driveway. No street parking is permitted. Any illegally parked cars are subject to towing; applicable fines/towing fees are the sole responsibility of the vehicle owner.
7. Trash: if the guest is staying overnight between Sunday and Monday, it is expected that the trash be put out for collection on Sunday night.
8. Noise: The house is located in a quiet, residential neighborhood and neighbors are very sensitive to noise levels, particularly during working days. In this context, noise shall be kept to reasonable levels at all times, and shall be kept to a minimum after 10pm
9. Events: Events, such as weddings, gatherings beyond the capacity of the house, or parties are not allowed on the property
10. Housekeeping: No daily housekeeping service is provided with the rental rate. While linens and bath towels are included in the unit, daily maid service is also not included in the rental rate. Towels and linens shall not be taken from the house.
11. Water and Septic: The property is on a city sewer system. The system is very effective; however, it will clog up if improper material is flushed. Do not flush anything other than toilet paper.
12. Travel insurance: We strongly recommend guests purchase travel insurance, specifically the “cancel for any reason” type, to protect against travel disruptions, health issues, weather, state of emergency declarations, and other unforeseen reasons.